A message to our customers about Coronavirus
As we monitor and learn more about the spread of Coronavirus in our city and across Australia, we want to be transparent about what we are doing to protect our customers and employees.
As a dealership, we have been working behind the scenes to make it easier for our customers to interact with us online. Our Customer Relations team is ready and waiting to answer all of your questions as well as send you product videos, all from the comfort of your home.
Not only have we embraced online for our customers, but we have also made big changes in the way we communicate internally between staff and departments. We have enhanced our technology and moved our processes online to minimise face-to-face contact.
We have also enforced strict hygiene procedures across every aspect of the sales and service journey.
Sales
Although we have always practiced cleanliness, all of our staff have been provided additional hand sanitiser and antibacterial wipes to ensure their workspaces and offices are cleaned throughout the day and between each customer visit.
Customers have the option to test drive a car alone, with no staff member present.
We are implementing virtual test drives and product presentations to enable our customers to learn more about the vehicle they are interested in without having to visit the dealership in person.
We are fully stocked, with all cars in the yard displaying driveaway pricing and specifications. Feel free to pop in after-hours if you're more comfortable.
We have extended our Online Enquiry team's hours from early morning to late evening, seven days a week (including Public Holidays) to answer any questions about sales, finance, parts, and service.
Service
We are introducing steering wheel and gear shifter wrapping.
Vehicle keys are being placed in plastic zip-lock bags.
Our courtesy bus will cease operation due to social distancing regulations.
Our waiting areas are cleaned frequently and we have removed refreshments.
Our staff is wiping down reception benches including EFTPOS machines between each customer visit.
We can also take payments over the phone.
The best of both worlds.
Electric when you want it. Petrol when you need it. The Niro Plug-In Hybrid (PHEV) lets you plug in, charge up, and go electric when you're running errands around town or fuel up for your long weekend road trips, bridging the gap between hybrid and fully-electric vehicles.
It's just as impressive on the inside, too - giving you advanced connectivity, tons of crossover SUV versatility, and a range of intuitive technology and features.
The bold front grille is surrounded by dual chevron-shaped LED Daytime Running Lights, while the dual LED headlights provide exceptional visibility and an unforgettable light signature, day or night.
Dual LED headlights available on Sport grade.
The stunning 16" alloy wheels paired with Michelin Energy Saver+ tyres provide outstanding energy efficiency to make the most of your battery charge and complete the refined-yet-athletic appearance of Niro Plug-In Hybrid.
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Easy to read and operate, the wide 10.25" colour LCD touch screen with split screen function hosts a multitude of features to enrich your driving experience.
10.25" screen available on Sport grade.
8" screen available on S grade.
The 4.2" Supervision cluster offers excellent visibility of key vehicle functions. Battery status information is clearly set out on the left hand side of the display and an analogue Speedometer on the right.
Enjoy the convenience of unlocking and starting the Niro without removing the key from your pocket.
Available on Sport grade.
Android Auto[A] & Apple CarPlay[C] connectivity comes standard for seamless smartphone integration. Bluetooth[B] multi-connection allows two phones to connect simultaneously, one for conventional and the other for dedicated audio streaming.
Adjustable mood lighting brightens the cabin for a relaxing and high-tech ambience.
Available on Sport grade.
Keep rear passengers comfortable as well with the available rear air vents.
PHEV technology
The Niro Plug-in Hybrid uses Type 2 (IEC 62196-2) charge plug for AC charging, which can be found at most Australian public charging stations.
When using the optional Kia wall box charger (charging at 3.3kW), it can reach full charge from 0 from as little as 2 hours and 15 minutes.
For maximum convenience, Niro Plug-in Hybrid also comes with an ICCB (In-cable control box) Trickle Charger which can be plugged into any standard Australian powerpoint.
With the Charge Management functionality of Niro, you can set the day and time of when to charge the battery as well as location-based charging options.
The in-built navigation system also contains information on nearby charge stations so that you can easily find places to charge your Niro on the go.
Navigation system available on Sport grade.
The charging cable connector can be set to auto unlock when charging is completed to allow others to charge their vehicles.
It may also be set to remain locked after charging has completed if you using your own charge cable (sold separately) in a public charging station.
BSD uses sensors to monitor the side and rear of the vehicle and warns the driver of other vehicles in the blind spots to make changing lanes safer and easier.
Available on Sport grade.
When reversing out of a parking spot or driveway, this system will warn you if any incoming traffic in either direction is detected behind the vehicle.
Available on Sport grade.
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In addition to S:
Your brand-new Kia comes with the assurance of Australia’s First 7 Year Unlimited Kilometre Warranty, unlike offerings from other car brands which cease to operate after you hit a certain mileage. We knew we had to go the extra mile, because a longer warranty is a better warranty. It’s easy for us to back up our vehicles with the best warranty in the industry. After all, they are built not only to perform but to last.
At Kia, we believe that when you purchase a vehicle you should have a clear understanding of what it will cost to maintain your vehicle and optimise its value. That's why we've introduced the Kia Capped Price Service program.
Every New Kia already comes supported by 12 months of complimentary Roadside Assistance. Even with the greatest care in the world, there are times when the unexpected happens. You lose your keys. You run out of fuel. Or you leave on the lights and need a jump-start. That’s why nationwide Kia Roadside Assist makes sense.
